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| Criterion |  Operations Process Mapping |  Facilitation Nominal Group Technique |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When loud voices could dominate a round, Nominal Group Technique protects individual thinking time from group effects. It collects ideas separately first and only then enables shared weighting. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 60-120 min |
Participantsdifferent | 3-10 | 5-12 |
Formatsame | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Ranked Ideas, Clarified Options, Group Priority |
Tagsno overlap | ProcessOperationsImprovement | FacilitationPrioritizationVotingInclusion |
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