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| Criterion | ![]() Operations Process Mapping | ![]() DevOps Game Day | ![]() Operations Kepner-Tregoe |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. |
Complexitydifferent | Medium | High | High |
Timedifferent | 1-3 h | Halber Tag | 2-8 h |
Participantsdifferent | 3-10 | 5-20 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Simulation Notes, Gaps List, Updated Runbooks | Problem Analysis, Decision Analysis, Risk Plan |
Tags1 shared | ProcessOperationsImprovement | ResilienceOperationsIncident | Problem solvingRoot causeDecisionOperations |
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