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| Criterion |  Operations Process Mapping |  UX Research First-click Testing |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 1-2 Tage |
Participantsdifferent | 3-10 | 10-30 |
Formatdifferent | Workshop | Async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Click Heatmap, Success Rate, Design Recommendations |
Tagsno overlap | ProcessOperationsImprovement | UXNavigationFindabilityValidation |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
