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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 h45-90 min45-90 min
Participantsdifferent
3-102-82-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogDecision Matrix, Scoring Rationale, Selected OptionA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
DecisionCriteriaScoringTradeoffs
LeanProblem solvingCoachingOperations
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Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis