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| Criterion |  Operations Process Mapping |  Operations After-Action Review |  Operations Kepner-Tregoe |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 1-3 h | 20-45 min | 2-8 h |
Participantsdifferent | 3-10 | 3-12 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Lessons learned, Action items, Event summary | Problem Analysis, Decision Analysis, Risk Plan |
Tags1 shared | ProcessOperationsImprovement | LearningOperationsImprovement | Problem solvingRoot causeDecisionOperations |
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