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| Criterion |  Operations Process Mapping |  Operations After-Action Review |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 20-45 min |
Participantsdifferent | 3-10 | 3-12 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Lessons learned, Action items, Event summary |
Tags2 shared | ProcessOperationsImprovement | LearningOperationsImprovement |
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