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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.
Complexitydifferent
MediumMediumLow
Timedifferent
1-3 h45-90 min30-45 min
Participantsdifferent
3-102-53-30
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause AnalysisAdvice Notes, Next Actions, Peer Insights
Tagsno overlap
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
FacilitationCoachingLearning
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk