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| Criterion | ![]() Facilitation Problem Framing Workshop | ![]() Facilitation Decision Jam | ![]() UX Research User Interviews |
|---|---|---|---|
Purposedifferent | When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitysame | Low | Low | Low |
Timedifferent | 60-120 min | 60-90 min | 30–60 min per interview |
Participantsdifferent | 4-10 | 4-10 | 1 participant per interview |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Problem Statement, Scope Boundaries, Assumption List, Next Analysis Questions | Problem Cluster, Prioritized Challenge, Experiment | Interview Notes, Themes, Insight Summary |
Tagsno overlap | FacilitationAlignmentDiscovery | FacilitationDecisionProblem solvingWorkshop | QualitativeResearchCustomerDiscovery |
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