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| Criterion |  Facilitation Problem Framing Workshop |  Facilitation Consensus Workshop |  UX Research User Interviews |
|---|---|---|---|
Purposedifferent | When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 60-120 min | 1-3 h | 30–60 min per interview |
Participantsdifferent | 4-10 | 5-30 | 1 participant per interview |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Problem Statement, Scope Boundaries, Assumption List, Next Analysis Questions | Consensus Clusters, Theme Titles, Priority Areas | Interview Notes, Themes, Insight Summary |
Tagsno overlap | FacilitationAlignmentDiscovery | FacilitationConsensusWorkshopAlignment | QualitativeResearchCustomerDiscovery |
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