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| Criterion | ![]() Facilitation Power Interest Grid | ![]() UX Research Customer Journey Mapping |
|---|---|---|
Purposedifferent | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Low | Medium |
Timedifferent | 30-60 min | 2-4 h |
Participantsdifferent | 2-8 | 4-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Power Interest Grid, Strategy per Stakeholder | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | StakeholdersFacilitationAlignmentPlanning | JourneyServiceService design |
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Methods with strong topical overlap with the current selection, not yet in the comparison.





