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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitysame
MediumMedium
Timedifferent
1-3 Tage1-3 h
Participantsdifferent
Internes Team3-10
Formatdifferent
Workshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
ResearchCustomerSynthesis
ProcessOperationsImprovement
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews