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| Criterion |  UX Research Personas |  Operations MORT Analysis |  UX Research User Interviews |
|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-3 Tage | Mehrere Tage bis Wochen | 30–60 min per interview |
Participantsdifferent | Internes Team | 2-6 | 1 participant per interview |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Interview Notes, Themes, Insight Summary |
Tagsno overlap | ResearchCustomerSynthesis | Root causeSafetySystemicIncident | QualitativeResearchCustomerDiscovery |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
