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| Criterion |  UX Research Personas |  UX Research Customer Journey Mapping |  Architecture Architecture Inception Canvas |
|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 Tage | 2-4 h | 1-2 h |
Participantsdifferent | Internes Team | 4-10 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | Journey Map, Pain-point List, Opportunity Backlog | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | ResearchCustomerSynthesis | JourneyServiceService design | AlignmentArchitectureCanvas |
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