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| Criterion |  UX Research Personas |  Operations Change Analysis |  Product Discovery Concierge MVP |
|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Tage | 45-120 min | 1-4 Wochen |
Participantsdifferent | Internes Team | 2-6 | 3-10 Kunden |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | ResearchCustomerSynthesis | ChangeRoot causeTroubleshootingComparison | MVPValidationServiceDiscovery |
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