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| Criterion |  Operations PDCA Cycle |  UX Research User Interviews |  UX Research Empathy Mapping |
|---|---|---|---|
Purposedifferent | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitysame | Low | Low | Low |
Timedifferent | 1 h bis mehrere Wochen | 30–60 min per interview | 30–60 min |
Participantsdifferent | 1-8 | 1 participant per interview | 4-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | Interview Notes, Themes, Insight Summary | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | Continuous improvementLeanExperiments | QualitativeResearchCustomerDiscovery | SynthesisQualitativeWorkshop |
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