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| Criterion |  Product Discovery Opportunity Interview |  Operations Root Cause Analysis |
|---|---|---|
Purposedifferent | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitysame | Medium | Medium |
Timedifferent | 30-60 min je Interview | 1-4 h |
Participantsdifferent | 5-12 Interviews | 3-8 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Interview Notes, Opportunity Themes, Customer Quotes | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | DiscoveryInterviewsOpportunityCustomer | Root causeProblem solvingQualityIncident |
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