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| Criterion | ![]() Product Discovery Opportunity Interview | ![]() Operations 5 Whys | ![]() Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 30-60 min je Interview | 15-30 min | 1-6 Wochen |
Participantsdifferent | 5-12 Interviews | 2-6 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Opportunity Themes, Customer Quotes | Root cause notes, Countermeasures | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | DiscoveryInterviewsOpportunityCustomer | Root causeIncidentLeanProblem solving | QualityProblem solvingRoot cause |
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