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| Criterion |  Operations Learning Review |  Operations Gemba Walk |
|---|---|---|
Purposedifferent | After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 30-120 min |
Participantsdifferent | 3-10 | 2-6 |
Formatsame | Workshop | Workshop |
Outputdifferent | Learning Review Notes, System Factors, Improvement Actions | Observation Notes, Improvement Ideas |
Tags1 shared | LearningRetrospectiveIncidentOperations | LeanObservationProcessOperations |
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