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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighMediumLow
Timedifferent
2-8 h1-3 h15-30 min
Participantsdifferent
2-83-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanProcess Map, Handoff List, Improvement BacklogRoot cause notes, Countermeasures
Tagsno overlap
Problem solvingRoot causeDecisionOperations
ProcessOperationsImprovement
Root causeIncidentLeanProblem solving
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving