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| Criterion |  Operations Kepner-Tregoe |  Operations A3 Problem Solving |  Delivery Communication Plan |
|---|---|---|---|
Purposedifferent | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 2-8 h | 45-90 min | 45-90 min |
Participantsdifferent | 2-8 | 2-5 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Problem Analysis, Decision Analysis, Risk Plan | A3 Report, Action Plan, Root Cause Analysis | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | Problem solvingRoot causeDecisionOperations | LeanProblem solvingCoachingOperations | CommunicationStakeholdersDeliveryPlanning |
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