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| Criterion | ![]() Product Discovery Kano Model | ![]() UX Research Tree Testing | ![]() Operations After-Action Review |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-2 Tage | 1-2 Tage | 20-45 min |
Participantsdifferent | 10-50 | Based on research question | 3-12 |
Formatdifferent | Workshop + async | Async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Findability Metrics, Path Analysis, Revised IA | Lessons learned, Action items, Event summary |
Tagsno overlap | SatisfactionPrioritizationCustomer | Information architectureNavigationFindability | LearningOperationsImprovement |
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