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| Criterion |  Product Discovery Kano Model |  Operations Change Analysis |
|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. |
Complexitysame | Medium | Medium |
Timedifferent | 1-2 Tage | 45-120 min |
Participantsdifferent | 10-50 | 2-6 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Change Matrix, Cause Hypotheses, Validation Questions, Action List |
Tagsno overlap | SatisfactionPrioritizationCustomer | ChangeRoot causeTroubleshootingComparison |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
