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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumHighHigh
Timedifferent
1-2 Tage2-6 h2-8 h
Participantsdifferent
10-503-102-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
SatisfactionPrioritizationCustomer
CausalityIncidentRoot causeTimeline
Problem solvingRoot causeDecisionOperations
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving