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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumLowMedium
Timedifferent
1-2 Tage30-60 min0.5-5 Tage
Participantsdifferent
10-501-54-10
Formatdifferent
Workshop + asyncAsyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
LeanContinuous improvementOperations
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