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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for ABC Analysis
Operations
ABC Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.
Complexitydifferent
MediumLowLow
Timedifferent
1-2 Tage15-30 min30-60 min
Participantsdifferent
10-502-61-5
Formatdifferent
Workshop + asyncWorkshopAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesRoot cause notes, CountermeasuresABC Classification, Focus Rules, Control List
Tagsno overlap
SatisfactionPrioritizationCustomer
Root causeIncidentLeanProblem solving
PrioritizationOperationsPortfolio
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving