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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
A paper-based illustration representing WSJF with its core stages and visible working result.
Agile
WSJF
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When many tasks compete for the same capacity, it orders work by economic impact. It makes time lost, benefit, and effort comparable together.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitydifferent
MediumHighMedium
Timedifferent
1-3 Wochen45-90 min1-2 Tage
Participantsdifferent
5-12 Interviews3-1010-50
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListRanked Backlog, Cost-of-Delay AssumptionsKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
CustomerOutcomesNeeds
LeanEconomicsSequencePrioritization
SatisfactionPrioritizationCustomer
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Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving