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| Criterion |  Product Discovery Jobs to Be Done |  Operations Root Cause Analysis |  Operations Scatter Diagram |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 Wochen | 1-4 h | 30-90 min |
Participantsdifferent | 5-12 Interviews | 3-8 | 1-4 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Scatter Plot, Korrelationsnotiz, Hypothesenliste |
Tagsno overlap | CustomerOutcomesNeeds | Root causeProblem solvingQualityIncident | Root causeQualityVisualization |
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