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| Criterion |  Product Discovery Jobs to Be Done |  Operations Causal Factor Analysis |  UX Research Affinity Diagramming |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-3 Wochen | 2-6 h | 45–90 min |
Participantsdifferent | 5-12 Interviews | 3-10 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | CustomerOutcomesNeeds | CausalityIncidentRoot causeTimeline | SynthesisQualitativeRoot cause |
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