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| Criterion |  Product Discovery Jobs to Be Done |  Architecture Architecture Inception Canvas |  UX Research Customer Journey Mapping |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 Wochen | 1-2 h | 2-4 h |
Participantsdifferent | 5-12 Interviews | 3-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Inception Canvas, Risks, Goal List, Open Questions | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | CustomerOutcomesNeeds | AlignmentArchitectureCanvas | JourneyServiceService design |
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