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| Criterion |  Product Discovery Jobs to Be Done |  Operations A3 Problem Solving |  Facilitation Consensus Workshop |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 45-90 min | 1-3 h |
Participantsdifferent | 5-12 Interviews | 2-5 | 5-30 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | A3 Report, Action Plan, Root Cause Analysis | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | CustomerOutcomesNeeds | LeanProblem solvingCoachingOperations | FacilitationConsensusWorkshopAlignment |
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