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| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Business Strategy VRIO Framework | ![]() Architecture LASR (Lightweight Approach for Software Reviews) |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | 90-180 min | 3–4 h for initial assessment; preparation and deeper analysis additional |
Participantsdifferent | 4-10 | 3-6 | 1 or a small team; particularly suitable for 3–4 people |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | VRIO Table, Strategic Actions | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks |
Tagsno overlap | JourneyServiceService design | StrategyDiagnosisBusiness modelCapability | ArchitectureQualityRiskAssessmentLean |
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