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| Criterion |  UX Research Customer Journey Mapping |  Agile ROAM Board |  Architecture LASR (Lightweight Approach for Software Reviews) |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 2-4 h | 20-40 min initial, dann laufend | 3–4 h for initial assessment; preparation and deeper analysis additional |
Participantsdifferent | 4-10 | 3-15 | 1 or a small team; particularly suitable for 3–4 people |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | ROAM Board, Owner List | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks |
Tagsno overlap | JourneyServiceService design | RiskAgileTrackingAlignment | ArchitectureQualityRiskAssessmentLean |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
