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| Criterion |  UX Research Customer Journey Mapping |  Agile ROAM Board |  Agile Bucket System |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When a large batch of work needs a fast, rough estimate, it sorts items into predefined size buckets. It sorts work by value, risk, and delivery ability. The result is captured as a Bucketed Backlog, Relative Estimates, and Split Candidates. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 2-4 h | 20-40 min initial, dann laufend | 30-90 min |
Participantsdifferent | 4-10 | 3-15 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | ROAM Board, Owner List | Bucketed Backlog, Relative Estimates, Split Candidates |
Tagsno overlap | JourneyServiceService design | RiskAgileTrackingAlignment | EstimationBacklogRelative sizing |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
