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| Criterion |  UX Research Customer Journey Mapping |  Agile ROAM Board |  Architecture Architecture Inception Canvas |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 2-4 h | 20-40 min initial, dann laufend | 1-2 h |
Participantsdifferent | 4-10 | 3-15 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | ROAM Board, Owner List | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | JourneyServiceService design | RiskAgileTrackingAlignment | AlignmentArchitectureCanvas |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
