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| Criterion |  UX Research Customer Journey Mapping |  Innovation Design Charrette |  UX Design Design Studio |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space. | When several designs need to be quickly put in relation to each other, it makes ideas visible and comparable. It encourages early variants instead of long upfront debates. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | Halber Tag bis mehrere Tage | 1-3 h |
Participantsdifferent | 4-10 | 10-50 | 3-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Sketches and Concepts, Consolidated Solution Sketch, Prioritized Direction | Sketches, Concept Directions, Design Decisions |
Tagsno overlap | JourneyServiceService design | BrainstormingWorkshopCollaborationIdeation | SketchingCollaborationIdeation |
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