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| Criterion |  UX Research Customer Journey Mapping |  Architecture Architecture Inception Canvas |  Team Design Team Topologies Interaction Modes |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 2-4 h | 1-2 h | Half day |
Participantsdifferent | 4-10 | 3-8 | Team-Leads plus Architecture |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Inception Canvas, Risks, Goal List, Open Questions | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | JourneyServiceService design | AlignmentArchitectureCanvas | TeamAlignmentCollaborationOrganization |
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