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| Criterion |  Product Strategy Impact Mapping |  UX Research Customer Journey Mapping |  Product Discovery Smoke Test |
|---|---|---|---|
Purposedifferent | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 45-90 min | 2-4 h | 1-5 Tage |
Participantsdifferent | 3-8 | 4-10 | Nutzertraffic |
Formatdifferent | Workshop | Workshop | Async |
Outputdifferent | Impact Map, Outcome Hypotheses, Delivery Options | Journey Map, Pain-point List, Opportunity Backlog | Interest Metrics, Conversion Signal, Learning Note |
Tagsno overlap | OutcomesStrategyBehaviorPlanning | JourneyServiceService design | ValidationExperimentsDemandGrowth |
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