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| Criterion |  UX Research HEART Framework |  UX Research User Interviews |  Facilitation Power Interest Grid |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 120 min initial, dann laufend | 30–60 min per interview | 30-60 min |
Participantsdifferent | 3-6 | 1 participant per interview | 2-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Interview Notes, Themes, Insight Summary | Power Interest Grid, Strategy per Stakeholder |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | QualitativeResearchCustomerDiscovery | StakeholdersFacilitationAlignmentPlanning |
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