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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
MediumLowMedium
Timedifferent
120 min initial, dann laufend30-60 min1-3 Wochen
Participantsdifferent
3-63-74-12 Beobachtungen
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardExample Map, Acceptance Criteria, Open QuestionsField Notes, Workflow Insights, Pain Points
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Behavior-Driven DevelopmentRequirementsExamplesRefinement
UX researchObservationContext
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics