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| Criterion |  UX Research HEART Framework |  Decision Making Cynefin Workshop |  Knowledge Modeling Concept Mapping |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 60-180 min | 1-2 h |
Participantsdifferent | 3-6 | 4-20 | 1-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Cynefin Map, Domain-specific Actions, Sensemaking Notes | Concept Map, Relationship Labels, Knowledge Gaps |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | ComplexitySensemakingDecision | KnowledgeConceptsMappingSensemaking |
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