View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Research HEART Framework |  UX Research Contextual Inquiry |  Operations A3 Problem Solving |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 1-3 Wochen | 45-90 min |
Participantsdifferent | 3-6 | 4-12 Beobachtungen | 2-5 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Field Notes, Workflow Insights, Pain Points | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | UX researchObservationContext | LeanProblem solvingCoachingOperations |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
