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| Criterion | ![]() UX Research HEART Framework | ![]() Architecture arc42 | ![]() Operations Root Cause Tree Analysis |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. | For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 1-2 Tage | 1-3 h |
Participantsdifferent | 3-6 | 1-4 | 2-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Architecture Document, Context View, Runtime View, Deployment View | Cause Tree, Evidence Notes, Countermeasures |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | ArchitectureDocumentationCommunication | Root causeTreeIncidentQuality |
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