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| Criterion |  Operations Gemba Walk |  UX Research Surveys |  Product Discovery Outcome-Driven Innovation |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. | Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 30-120 min | 3-14 Tage | Mehrere Wochen |
Participantsdifferent | 2-6 | 50+ | 2-6 researchers plus sample |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Survey Results, Charts, Segment Insights | Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses |
Tagsno overlap | LeanObservationProcessOperations | QuantitativeResearchValidation | OutcomesInnovationResearchQuantitative |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
