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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitysame
LowLowLow
Timedifferent
30-120 min30-60 min15-30 min
Participantsdifferent
2-63-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasStar-Shaped Question Map, Question List, Assumption ListRoot cause notes, Countermeasures
Tagsno overlap
LeanObservationProcessOperations
BrainstormingIdeationWorkshopDiscovery
Root causeIncidentLeanProblem solving
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe