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| Criterion | ![]() Operations Gemba Walk | ![]() Operations RACI Matrix | ![]() Decision Making RAPID |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 30-120 min | 45-90 min | 45-90 min |
Participantsdifferent | 2-6 | 2-8 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | RACI Matrix, Responsibility Map, Decision Notes | RAPID Role Map, Recommendation, Decision Log |
Tagsno overlap | LeanObservationProcessOperations | RolesResponsibilityGovernanceOperations | DecisionRolesGovernance |
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