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| Criterion |  Operations Gemba Walk |  Operations Process Mapping |  Innovation Starbursting |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 30-120 min | 1-3 h | 30-60 min |
Participantsdifferent | 2-6 | 3-10 | 3-10 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Process Map, Handoff List, Improvement Backlog | Star-Shaped Question Map, Question List, Assumption List |
Tagsno overlap | LeanObservationProcessOperations | ProcessOperationsImprovement | BrainstormingIdeationWorkshopDiscovery |
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