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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
LowHighHigh
Timedifferent
30-120 min2-8 h1-4 Wochen
Participantsdifferent
2-62-86-30 Experten
Formatdifferent
WorkshopWorkshop + asyncAsync
Outputdifferent
Observation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk PlanExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
ForecastingExpertsDecisionStrategy
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam