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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
LowHighLow
Timedifferent
30-120 min2-8 h30-60 min
Participantsdifferent
2-62-82-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk PlanDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
DecisionRolesGovernanceAlignment
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix