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| Criterion | ![]() Operations Gemba Walk | ![]() Innovation Design Thinking | ![]() Innovation TRIZ |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | For technical contradictions or trade-offs, the method looks for solutions that resolve opposing requirements at the same time. It translates limits into an explicit picture of conflict that becomes workable. This produces not just compromises but more elegant principles. |
Complexitydifferent | Low | High | High |
Timedifferent | 30-120 min | 1 Tag bis mehrere Wochen | 1-4 h |
Participantsdifferent | 2-6 | 4-10 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Problem Statement, Prototype, Test Learnings | Contradiction Statement, Inventive Principles, Solution Concepts |
Tagsno overlap | LeanObservationProcessOperations | InnovationPrototypeResearch | InnovationProblem solvingContradictionsCreativity |
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