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| Criterion |  Operations Gemba Walk |  Decision Making Delphi Method |  Operations 8D Problem Solving |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | High | High |
Timedifferent | 30-120 min | 1-4 Wochen | 1-6 Wochen |
Participantsdifferent | 2-6 | 6-30 Experten | 4-10 |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Expert Forecast, Consensus Range, Assumption Notes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | LeanObservationProcessOperations | ForecastingExpertsDecisionStrategy | QualityProblem solvingRoot cause |
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